Current Position
Assistant Professor: Autumn 2010 to present
College of Computing and Digital Media
DePaul University, Chicago, Illinois
PhD Human Centered Design & Engineering:
University of Washington: 2010
Advisors: Dr. Beth Kolko and Dr. Jennifer Turns (co-chairs)
M.S. Technical Communication:
University of Washington: 2006
B.S. Industrial Design:
Western Washington University: 1984
University of Washington: 2010
Advisors: Dr. Beth Kolko and Dr. Jennifer Turns (co-chairs)
M.S. Technical Communication:
University of Washington: 2006
B.S. Industrial Design:
Western Washington University: 1984
- Use and adaptation of human-centered design methods to support technology design for underserved diverse communities.
- How movement-related videogames are used in rehabilitation treatments for people who have suffered a brain injury.
- Bridging the design/research dialogue gap which entails improving how designers access, utilize and integrate user research in their work.
- How human-computer interaction (HCI) professionals do their jobs; e.g., methods that professionals use to (a) investigate and (b) communicate about end-users.
Journal Articles
| [J.3] | Kolko, B, Putnam, C., Johnson, & E. Rose, E. (2011). Reflection on research methodologies for ubicomp in developing contexts. Personal and Ubiquitous Computing,15(6), 575-583. |
| [J.2] | Putnam, C., Johnson, E, Rose, E.& Kolko, B. (2009).Adapting User-Centered Design Methods to Design for Diverse Populations.Special HCI4D Issue of Information Technologies and International Development(ITID),5 (4), 51-73. |
| [J.1] | Walton, R., Putnam, C., Johnson, E.& Kolko, B. (2009).Skills Are Not Binary: Nuances in the Relationship Between ICT Skills and Employability.Special ICT Skills and Employability Issue of Information Technologies and International Development (ITID), 5,(2), 1-18 |
Refereed Conference Proceedings
| [C.7] | Putnam, C., Kolko, B and Wood, S. (2012).Communicating about users in ICTD: leveraging HCI personas. (Accepted) In Proceedings of International Conference on Information and Communication Technologies and Development, ICTD 2012, Atlanta, GA, USA, March 12-15. (upcoming). |
| [C.6] | Putnam, C. and Kolko B. (2010).The Social Meaning of ICTs: Patterns of Technology Adoption and Usage in Context. In Proceedings of International Conference on Information and Communication Technologies and Development, ICTD 2010, London, UK, December 13-16. (Acceptance rate 14%)
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| [C.5] | Anderson, R.E., Brunette, W., Johnson, E., Lustig, C., Poon, A., Putnam, C., Salihbaeva, O., Kolko, B.E., & Borrielllo,G. (2010). Experiences with a Transportation Information System that Uses Only GPS and SMS. In Proceedings of International Conference on Information and Communication Technologies and Development, ICTD 2010, London, UK, December 13-16.(Acceptance rate 14%) |
| [C.4] | Putnam, C and Kolko B. (2009). Getting Online but still living offline: the complex relationship of technology adoption and in-person social networks. In Proceedings of Advances in Social Networks and Mining, ASONAM '09, Athens, Greece, July 20-22, 33-40. (Acceptance rate 18%).
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| [C.3] | Putnam, C., Rose, E.,Walton, R. & Kolko, B. (2009).Mobile phone users in Kyrgyzstan: A case study of identifying user requirements for diverse users In Proceedings of IPCC 2009 ,Honolulu, Hawaii, July 20-23, 2009. (Acceptance rate 32.6%) |
| [C.2] | Kolko, B. & Putnam, C.(2009).Computer Games in the Developing World: The Value of Non-Instrumental Engagement with ICTs, or Taking Play Seriously.In Proceedings of International Conference on Information and Communication Technologies and Development ICTD '09, Doha.Qatar, April 17-19, 2009. (Acceptance rate 18%) |
| [C.1] | Putnam, C. and Chong, L. (2008).Software and technologies designed for people with autism.In Proceedings of the 10th Annual ACM Conference on Conference on Computers and Accessibility, ASSETS '08, Halifax, Nova Scotia, Canada, October 13 - 15, 2008, ACM Press, New York, NY.(Acceptance rate 36%)
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| [IT.8] | University of Oregon. "Bridging the research-design dialog." Eugene, Oregon, April 2011. |
| [IT.7] | Indiana University – Purdue University Indianapolis. "Maximizing communication among research and design in industry". Indianapolis, Indiana, April 2010 |
| [IT.6] | DePaul University. "Bridging the gap between user experience research and design: An analysis of personas". Chicago, Illinois, April 2010. |
| [IT.5] | Google. "Communication among design and research". Palo Alto, California, March, 2010. |
| [IT.4] | Puget Sound SIGCGI. "An analysis of personas". Seattle, Washington, March, 2010. |
| [IT.3] | University of Washington. "Using the data you have for persona creation". Presented as part of a workshop designed for a graduate class. Seattle, Washington, January 2010. |
| [IT.2] | University of Washington. "Design for Inclusion: Using Familiar Methods for Unfamiliar Contexts." Presented with Emma Rose and Beth Kolko as part of the seminar series: "Current Issues in Human Centered Design & Engineering. Seattle, Washington, January 2010. |
| [IT.1] | Microsoft Corporation. "How to maximize personas as a communication summarization for designers". Redmond, Washington, December 2009. |
Other conference and workshop proceedings
| [O.4] | Birge, C., Putnam C., Kolko, B. (2010). Online Privacy Perception in Central Asia. In Proceedings of the 6th Symposium on Usable Privacy and Security, Redmond, WA, USA, July 14-16, 2010. |
| [O.3] | Kolko, B. and Putnam, C. "Computer games in the Developing World". Change conference, University of Washington (October, 2009).(Poster presentation). |
| [O.2] | Putnam, C. and Kolko, B, "Modifying methods for persona creation". Change conference, University of Washington, (October, 2009).(Poster presentation). |
| [O.1] | Rose, E. J., Putnam, C. & Birand, G. "Designing for Digital Inclusion: Investigating social networks within resource constrained environments." Society for Technical Communication: University of Washington Research and Design Showcase (May 2007).(Poster presentation). |
Manuscripts under review, in progress or preparation
| [ip.2] | Putnam C. and Kolko, B. (2012). HCI Professions: Differences, definitions and methods.In Proceedings of CHI 2012, Austin, TX, USA, May 5-10. |
| [ip.1] | Putnam C. and Kolko, B. (2012). Extending the persona method: Using large datasets not intended for persona distillation..In Proceedings of CHI 2012, Austin, TX, USA, May 5-10. |
DePaul University
| Winter 2012 Autumn 2011 Winter 2011 |
HCI 445 | Inquiry Methods and Use Analysis A graduate level course that surveys HCI methods for learning (collecting and analyzing data) and communicating about users and their tasks. |
| Winter 2012 Spring 2011 Winter 2011 |
HCI 454 | Interaction Design A graduate level course focused on the information architecture aspects of interaction design. |
| Autumn 2011 | GAM 226 | Game Design for majors An undergraduate level course on game design for students who are majoring in game production, design, or development. |
| Spring 2011 | HCI 594 | Capstone A graduate level course that provides an opportunity for students to apply skills they have aquired in the program on one comprehensive project. |
| Autumn 2010 | HCI 511 | Design for accessibility and diverse users A graduate level course concerned with technologies that (a) are designed to include a diverse range of end users and (b) are specifically designed for people with alternate skills. |
| GAM 3xx | Game user research and playtesting
Co-developed with Jose Zagal in Autumn 2010 |
| HCI 454 | Interaction Design
Redesigned this course for Winter quarter 2011: created all new materials and assignments. |
| HCI 511 | Design for accessibility and diverse users
Redesigned this for Autumn 2010: created all new materials and assignments. |
| Spring 2011 | CSC 426 (Values and Computer Technology) |
| Winter 2011 | GAM 395 (Capstone) |
| Autumn 2010 | HCI 594 (Capstone) |
| Autumn 2010 | HCI 445 (Inquiry Methods and Use Analysis) |
Funded Research Grants
Grants under review, in progress or preparation
Unfunded Research Grants
| Title: | Exploring user-experience professions in human-computer interaction |
| Recipient: | Cynthia Putnam |
| Grantor: | University Research Council | DePaul University |
| Amount: | $3200.00 |
| Status: | Funded Spring 2011 |
Grants under review, in progress or preparation
| Title: | Supporting therapists in motion-based gaming: A reccomender and rating system for commercially available games |
| Recipient: | Cynthia Putnam |
| Grantor: | University Research Council | DePaul University |
| Amount: | $3490.00 |
| Status: | Submitted Autumn 2011 |
| Title: | UCDE Lab for human-computer interaction: Support for user-centered approaches to design and evaluation of games, software and other technologies |
| Recipient: | Cynthia Putnam |
| Grantor: | Academic Tecnology Grant | DePaul University |
| Amount: | $7500.00 |
| Status: | Submitted Autumn 2011 |
| Title: | Motion-based gaming for brain injury: Supporting therapists and game design |
| Recipient: | Cynthia Putnam and Jose Zagal |
| Grantor: | National Science Foundation |
| Amount: | $500,000.00 (estimated) |
| Status: | In progress (Due December 2011) |
Unfunded Research Grants
| Title: | Exploring user-experience professions in human-computer interaction |
| Recipient: | Cynthia Putnam and Adam Steele |
| Grantor: | University Research Council | DePaul University |
| Amount: | $3500.00 |
| Status: | Not funded Autumn 2010 |
User Experience Researcher: Microsoft/Xbox games group (contract): 2010
Research Assistant: University of Washington: 2007- 2010
Research consultant: PATH: Safe Water Project/Gates Foundation grant: 2008-2009
Data Analyst: Valid Concept:November 2008
Designer/3D Animator: Microsoft Corporation : eHome Group (contract): 2004
Product Designer: Microsoft Corporation : Works Group (contract): 2002-2003
Senior Product Designer: Pacific Edge Software: 2001 - 2002
Designer/Creative Director: Cendant Corporation: 1997-2000
Co-owner/Creative Director/Manager: enVision Design, Inc.: 1994 - 1997
Senior Design Manager: Color & Design Exhibits (now Exhibit Group): 1987-1994
Research/usability support for the Xbox/games product group.
Research Assistant: University of Washington: 2007- 2010
Central Asia + Information & Communication Technologies: 2007-2010
Project managed and participated in this research group which focused on investigating internet, mobile phones, and related technology developments in the region.
Project managed and participated in this research group which focused on investigating internet, mobile phones, and related technology developments in the region.
College of Engineering: 2007
Created the information architecture for the college's current web presence.
Created the information architecture for the college's current web presence.
Research consultant: PATH: Safe Water Project/Gates Foundation grant: 2008-2009
Statistical analysis of survey data. Respondents from the Andhra Pradesh region of India were questioned about behaviors and attitudes regarding safe/clean water including collection and storage.
Data Analyst: Valid Concept:November 2008
Statistical analysis of usability survey data collected by Nokia.
Sr. Art Director: True North Consultants Inc. (Hasbro Corporation): 2004-2007
Flash games and web sites supporting Hasbro's toy brands including My Little Pony, Furby and G.I. Joe. Responsibilities included both the visual and interaction design of Flash games, web sites, illustrations and animations in 2D and 3D. Managed outside vendors and internal designers through multiple projects.
Designer/3D Animator: Microsoft Corporation : eHome Group (contract): 2004
Collaborated on the 3D user interfaces for the multiple devices available in Microsoft's "Home of the Future". Responsibilities included working with internal developers and outside vendors, managing and creating assets in 3D Studio Max for use in the live presentation engine, and creating videos in After Effects for the linear portions of the demonstration.
Product Designer: Microsoft Corporation : Works Group (contract): 2002-2003
User interface/ product design of the task launcher for Works Suite 2004.
Created all final art and icons. Working closely with the usability engineer, I created several DHTML and Flash prototypes for usability studies. Developed a design documentation specification site.
Flash Product Tours: Interaction design and all art for the Flash product tour which included managing all localization through use of XML driven text content.
Flash Product Tours: Interaction design and all art for the Flash product tour which included managing all localization through use of XML driven text content.
Senior Product Designer: Pacific Edge Software: 2001 - 2002
User interface and interaction design for the company's web-based project and portfolio management software products. Created HTML and Flash prototypes for internal usability testing and sales. Responsible for all design, art, icon illustration, and style guide documentation.
Designer/Creative Director: Cendant Corporation: 1997-2000
Co-owner/Creative Director/Manager: enVision Design, Inc.: 1994 - 1997
Senior Design Manager: Color & Design Exhibits (now Exhibit Group): 1987-1994
Depaul University: College of Computing and Digital Media
Committees: 2011-2012
- Local Review Board (Chair)
- HCI/IM Program
- Subcommittee reviewing the IM degree
- School of computing curriculum
- Gaming program
- Subcommittee reviewing production and game design track
- Local Review Board
- Reviewed research proposals to help assure ethical treatment of study participants prior to the proposals submission to University Review.
- Online Task Force
- As part of the sub-committee on student concerns, I evaluated prior survey responses and helped design focus group sessions.
- HCI/IM Program
- Helped to re-write the learning goals for the HCI program
- School of computing curriculum
- Gaming program
- New graduate student reception (09/10/2011)
- Spotlight event for prospective students and families (08/12/2011)
- New graduate student reception (04/01/2011)
- New graduate student reception (09/10/2010)
- New graduate student reception (01/07/2011)
- Strategic Town Hall meeting (01/28/2011)
Volunteer work in the Community
- Anixter Center, New Focus (September 2010 to present). I volunteer working with people who have suffered a traumatic brain injury
- This work is directly connected to my research interests in how motion-based gaming is used for people who have suffered a traumatic brain injury.
- Overnight Nerdery Challenge, (August 2011). Volunteered as a judge at an event where designers and developers create websites for local non-profit organizations.
- Streetwise, (July-August 2011). Helped create a questionnaire to explore the feasibly of fruit vendor stands that support homeless and underemployed people in Chicago.
- University of Washington's Experimental Education Unit (EEU) (2006-2007). Volunteered teaching/playing with children with autism .
- Bellevue Youth Theatre, (1997-2002). I designed and created sets/props with theatre participants. The theatre has an inclusive philosophy and is committed to working with both typically developing children and children with disabilities
Memberships
- Association for Computing Machinery (ACM)
- The Usability Professionals' Association
- Interaction Design Association (IXDA)
- November 2011 | ACM Conference on Human Factors in Computing (CHI 2012)
- May 2011 | National Science Foundation (Proposal review panel)
- February 2011 | Cognitive Science Society (CogSci 2011)
- December 2010 | ACM Conference on Human Factors in Computing (CHI 2011)
Outstanding Female Graduate Student Award: University of Washington Society of Woman Engineers Department of Human Centered Design & Engineering, 2010.
Outstanding Female Graduate Student Award: University of Washington Society of Woman Engineers Department of Technical Communication, 2007.
Excellence Award: Puget Sound chapter of the Society for Technical Communications. Microsoft Works Tutorial, 2004
